07 Legal ICANN · Enom / Tucows

Domain Registration Terms

The rules that apply when you register, renew or transfer a domain: registrant obligations, WHOIS accuracy, transfer locks, expiry and recovery.

Summary

In short

The domain is yours

Domains are registered in your name as the registrant.

Accurate data required

Registration data must be accurate and current; a domain may be suspended if the verification e-mail is not confirmed within 15 days.

Transfer locks

Transfers may be blocked for a period after registration, a transfer or a change of registrant.

Expiry

An expired domain stops working; after the grace period, recovery costs a restore fee, and then the domain is released.

No refunds

Registration, renewal, transfer and restore fees are paid to the registry and are not refundable.

ICANN rules

ICANN policies and the rules of each registry form part of these terms.

This summary only makes the text easier to read; the full text below is what binds.

01

Scope and parties

These terms apply to domain registrations, renewals, transfers and restores you order through simurgh.media, and form part of the Terms of Service. The company named on your order or invoice (Simurgh Medya Yazılım Ticaret Ltd. Şti. or SIMURGH MEDIA, LLC) is your counterparty.

Domains are registered through Enom (part of the Tucows group), a registrar accredited by ICANN (the Internet Corporation for Assigned Names and Numbers); we act as a reseller of that registrar. By registering a domain you also agree to:

  • the registrar's domain registration agreement and policies,
  • all consensus policies set by ICANN as updated from time to time (registration data, transfers, expiry, dispute resolution and others),
  • the registration policies of the registry for the extension (for example Verisign for .com) and any extension-specific requirements.

If these terms conflict with the rules of the registrar, ICANN or the registry, those rules prevail.

02

Registrant obligations

  • You are the registrant. The domain is registered in the name of the person or organisation you give when ordering. If you register a domain for your own client, that client must be shown as the registrant.
  • Accurate, current data: you must give accurate and complete registrant, administrative, technical and billing contact details and update any change in the portal within [7] days.
  • Verification: under ICANN rules, your e-mail address is verified for new registrations and when registrant details change. If you do not confirm the verification e-mail within 15 days, or the data turns out to be inaccurate, the domain may be suspended or cancelled.
  • Knowingly giving false data, failing to answer data inquiries within 15 days or failing to update your data is a material breach and may lead to cancellation of the domain.
  • If you license use of the domain to someone else, you remain responsible as the registrant; if you do not promptly disclose the licensee's contact details to a party who has suffered harm, you accept liability for that harm.
  • To the best of your knowledge, registering and using the domain must not infringe third-party rights (in particular trademarks) and must not serve an unlawful purpose.
03

ICANN registrant benefits and responsibilities

ICANN publishes the core rights and duties of every gTLD registrant in its "Registrant Benefits and Responsibilities" document, which forms part of these terms:

In short, you have the right to clear information about prices, registration periods and renewal terms; to know when your domain expires and to receive expiry reminders; to transfer your domain to another registrar; and to access the registrar's complaint and dispute processes. Your responsibilities are to give accurate contact details, keep them current, answer verification requests and use the domain lawfully.

04

Registration data, WHOIS/RDAP and privacy

To register a domain, the name, organisation, address, e-mail address and phone number of the registrant and contacts are passed to the registrar and the registry. This data is processed outside Türkiye (mainly in the United States and Canada, and in the country of the registry for the extension) and, where ICANN rules require it, deposited with a data escrow provider.

  • In public WHOIS/RDAP lookups most personal data is redacted, as required by ICANN's current Registration Data Policy and data protection law; for organisations, details such as the organisation name and country may be shown.
  • Redacted data may be disclosed to third parties with a legitimate interest (for example rights holders or law enforcement) under the disclosure processes of the registrar and ICANN.
  • Some extensions (for example certain country-code domains) may not allow redaction or may require identity documents.

More detail on this processing is in the Privacy Policy and the KVKK Notice.

05

Registration, renewal and automatic renewal

  • Domains are registered on a first-come, first-served basis. A registration is not final until the registry confirms it, even if paid; if someone else registers the domain first, we refund you.
  • Some domains are priced as "premium" by the registry; their registration and renewal fees may differ from standard prices.
  • Domains are created in the portal with automatic renewal turned on. If automatic renewal is on and you have a saved card, the renewal fee is charged as described in the Terms of Service. You can turn automatic renewal off in the portal.
  • Reminders are sent to the registrant e-mail address roughly one month and one week before expiry and within 5 days after expiry (ICANN Expired Registration Recovery Policy). Keeping that e-mail address current is your responsibility.
  • A renewal is added to the domain's current expiry date. A domain can be renewed up to a maximum of 10 years ahead.
06

Expiry, grace and recovery

When a domain that has not been renewed expires:

  1. Expiry: DNS resolution of the domain is stopped or pointed to a parking page; your website and e-mail stop working.
  2. Renewal grace period: for a period that depends on the extension (up to [30] days for most gTLDs), the domain can be renewed at the normal renewal fee.
  3. Redemption Grace Period: after the grace period, most gTLDs enter a 30-day redemption period. During it the domain can be recovered only by paying the registry's restore fee in addition to the renewal fee.
  4. Deletion: after redemption the domain is deleted within about 5 days and becomes available to anyone.

Periods and fees vary by extension; country-code domains may have no grace or redemption period at all. As long as reminders were sent to you, we are not responsible for the loss of a domain through expiry.

07

Transfers and transfer locks

  • A registrar lock against unauthorised transfers is on by default for your domains.
  • To move your domain to another registrar, remove the lock and obtain the transfer authorisation code (EPP/Auth code); we provide them in the portal or within 5 days of a support request. We do not refuse a transfer except for the reasons listed in ICANN's Transfer Policy (for example suspected fraud, a pending UDRP proceeding, a court order, a request whose authority cannot be verified, or the lock periods below).
  • After a new registration, an inter-registrar transfer or a change of registrant, a domain may not be transferable to another registrar for the period set by ICANN's Transfer Policy in force (up to 60 days for most gTLDs). You may opt out of the lock that follows a change of registrant by asking before the change.
  • For incoming transfers (transfer-in), most gTLDs gain one year of registration, included in the transfer fee.
  • A change of registrant (handing the domain to another person) requires the approval of both the old and the new registrant.
08

Disputes

Trademark claims about gTLD domains are subject to ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP) and, where available, the Uniform Rapid Suspension (URS) system. By registering a domain you agree to take part in these proceedings. During a dispute the domain is locked and cannot be transferred; decisions (cancellation, transfer, suspension) are carried out by the registrar.

Country-code domains (for example .tr) follow the dispute procedures of the country concerned.

09

Suspension and cancellation

The registrar, the registry or we may suspend, lock, transfer or cancel a domain for inaccurate or unverifiable registration data, unpaid fees, malicious use of the domain (DNS abuse: phishing, malware, botnets, spam and similar), a court or authority order, a UDRP/URS decision, where registry or ICANN rules require it, or to correct a technical error. Abuse reports follow the process in the Acceptable Use Policy.

10

Fees and refunds

Registration, renewal, transfer and restore fees are paid to the registry and the registrar when the operation is made and are not refundable; because these operations are performed instantly, they are also an exception to the consumer right of withdrawal (see the Cancellation & Refund Policy). Registries and the registrar may change their prices; the renewal fee is the price on the renewal date. The fee ICANN charges for gTLD transactions is included in our prices.

11

Liability

We are not responsible for the consequences of decisions, outages or policies of the registry, the registrar or ICANN unless they result from our fault. You agree to cover, as far as the registry agreements require, losses arising from claims brought against the registrar, the registry, us and their officers because of the registration or use of your domain. Other limitations of liability are set out in the Terms of Service.

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